Travel Insurance for Overseas Medical Expenses
Don't let your medical costs bury you.
- Trusted by:
Trusted by:
For information relating to policies purchased prior to 8 November 2022, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 8 November 2022, please see below.
Broken bones in Mykonos, mystery illness in Madrid and bus accidents in Thailand, we’ve seen it all and know overseas medical travel insurance can literally be a lifesaver.
In order to help our travellers get back on their feet, our policy has been designed to help out when some unexpected illness or injury strikes, to get back on the road again.
Keep in mind: you’ll first need to contact your private medical insurance (PMI) provider (if applicable) and follow their emergency medical procedures and their claims procedures. Cover available under this travel insurance policy is in excess of any cover provided by your PMI. Also, provide us with details of your PMI provider to help us co-ordinate your care. Where your PMI provider does not cover you, contact our 24/7 Emergency Assistance Team before incurring medical costs. You must let us know how you are going and keep in contact with our EA team until you no longer require treatment or assistance.
What’s covered by overseas medical travel insurance?
World Nomads travel insurance covers accidents and emergencies when you’re travelling abroad.
If you’re accidentally injured or suddenly become ill while traveling, our 24/7 Emergency Assistance Team is on hand to help you. Cover may include:
- Assistance locating and paying for medical care including a doctor, dentist, chiropractor or medical facilities in your location or nearby.
- Hospitalisation.
- Out-patient care and day surgery.
- Ambulances and medical transport, including by helicopter if medically necessary and available.
- Prescribed medicines.
- Transport back to your country of residence if we deem it medically necessary.
Am I covered for COVID-19 while overseas?
Depending on your country of residence, our plans include emergency medical cover for travellers who get sick with Coronavirus while abroad (excluding pre-existing medical conditions, as outlined in the policy wording). If you are diagnosed with COVID-19 while abroad your benefits may include:
- 24/7 access to our Emergency Assistance Team, who can help you access local medical care;
- Medical costs including hospitalisation;
- Evacuation or repatriation if deemed necessary by us and in consultation with your attending physician.
You can check out our What’s covered for Coronavirus article which has all of the details, including benefit limits and exclusions.
Reciprocal health agreements and medical cover
World Nomads policies cover accidents and emergencies only, and it is not a private health insurance/private medical insurance policy. Cover may apply only if there is a sudden and unexpected accident or illness and for expenses for which there is no available reciprocal health agreement in the country in which you are travelling.
If you are travelling to a country where there is a reciprocal healthcare agreement in place with your country of residence, such as Australia or EU countries, you will need to apply for reciprocal health cover before you leave home, including obtaining a European Health Insurance Card (EHIC).
What’s not covered by travel insurance?
Though our policy may cover accidents and emergencies, it’s not a catch-all for every scrape you might find yourself in. Medical conditions or circumstances we don’t cover include:
- If you were doing anything illegal. (You didn’t really think we’d cover that did you?)
- Injuries or illness from drugs or alcohol abuse.
- If you’ve been acting recklessly.
- Sexually transmitted infections, except where contracted through assault.
- Pre-existing medical conditions as explained in the policy wording.
- Ongoing treatment at home.
- Non-emergency treatment that can wait until you get home.
- Cosmetic treatments.
- If there is a reciprocal health agreement between your country of residence and the country in which you are travelling.
- If you booked a one-way ticket to your destination, we will not pay for your return ticket home.
How to get medical assistance
If you have private health insurance/private medical insurance (PMI) that covers you while abroad, first contact your insurance provider (or get someone else to do so on your behalf) and follow their emergency and claims procedures.
If not, it’s essential that you get in contact with our 24/7 Emergency Assistance Team as soon as reasonably possible so that the team can support you from the time you fall sick or get injured until the time you're well again.
So that they can assist you quickly, please be ready with the following:
- Your policy number
- A contact number for where you are now
- The nature of your problem
- Your location
The policy isn’t designed to cover everything so take the time to read the terms, conditions, limitations and exclusions in the policy wording for full details, so there are no surprises if you need to use it. If you’re not sure if something is covered get in touch.
How to get medical assistance.
It’s essential that you get in contact with our 24/7 Emergency Assistance Teams as soon as possible so that they can support you from the time you fall sick or get injured until the time you're well again.
So that our Emergency Assistance Teams can assist you quickly, please be ready with the following:
- Your policy number
- A contact number for where you are now
- The nature of your problem
- Your location
Dengue.
I woke with a bad fever and headache. I tried to self-medicate however the fever did not subside. I went to the hospital to get checked out. It was confirmed that I tested positive for Dengue Fever and was later admitted for a period due to extremely low counts in my blood.
South African Nomad.
Travel Insurance Benefits: how we can take care of you
Trip Protection
Protect your hard earned vacation from unexpected cancellation before you leave home.
- Explorer Plan: €10,000
- Standard Plan: €4,000
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy deceased?
- Close relative dropped dead?
We’ve got your back.
Emergency Abroad Medical Expenses
Take the pain out of medical costs while traveling abroad.
- Explorer Plan: €12,500,000
- Standard Plan: €3,750,000
Emergency Medical Insurance
- Need drugs?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transport
Expenses included in Emergency Medical limits.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Covers the loss, theft or damage of your bags, tech and gear (just not sports equipment when in use).
- Explorer Plan: €2,500
- Standard Plan: €1,250
Protect your gear
- Luggage lost?
- Passport pilfered?
- Tech trashed?
Help starts here.
- Overseas Medical & Dental Expenses
- 24 hour Emergency Assistance
- Emergency Medical Transport
- Repatriation & Travel Expenses
- Pre-Trip Cancellation
- Trip Interruption (Explorer)
- Resumption of Trip (Explorer)
- Travel Delay (Explorer)
- Missed connection (Explorer)
- Hijacking (Explorer)
- Baggage & Personal Items
- Passport & Travel Documents
- Personal Liability
- Rental vehicle insurance excess (Explorer)
- Personal accident
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
| Country of residence | Phone |
|---|---|
| Belgium | +32 (0)2 808 66 32 |
| Denmark | +45 89 87 30 23 |
| Germany | +49 (0)335 5622 3012 |
| Ireland | +353 (0) 90 640 6460 |
| Netherlands | +31 (0)20 8080731 |
Contact the team
Wherever you are, whatever has happened, our multi-lingual assistance teams are here to help you and your family.
Emergency Assistance, World Nomads
Travel insurance. Simple & flexible.
Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.
FAQ
Here are our most frequently asked questions about overseas medical insurance. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team.
-
Does my insurance cover medical costs upfront or do I have to pay and claim later?
Who pays depends on what’s happened! If it’s an emergency situation where hospital admission and/or medical evacuation is required, the insurer covers these costs upfront (provided the incident is covered as per the policy wording, of course).
-
Do you have a list of doctors/dentist so I know where to go in case something happens and make sure I’m covered?
We don't publish a list of doctors or dentists. If you need help finding one, call our assistance teams, and they'll guide to the most appropriate medical professional.
-
Why don't you cover ongoing treatment at home?
Travel insurance policies are designed for accidents or unexpected illness overseas.