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Travel Insurance to get you home

When your illness or injury stops you in your tracks and you have to get home for treatment

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For information relating to policies purchased prior to 14 July 2021 12:00am UTC, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 14 July 2021 please see below.

Our intrepid global travelers often go to places off-the-beaten-track. Unfortunately, off-the-beaten-track can also mean limited medical support.

That’s when World Nomads can help with travel insurance. Our 24/7 Emergency Assistance team can help you navigate an unfamiliar place to get you to the medical care you need, when you need it.

What will we cover you for?

If you are ill or injured and need help getting medical assistance the first step is always to contact our Emergency Assistance team and let us know what is going on.

Depending on what's happened to you, we can:

Transport you via ambulance or other means to adequate medical facilities nearby.
Evacuate you to medical facilities in another country.
Transport you back home to your country of residence to receive medical support.

Am I covered for COVID-19 while overseas?

All our plans include emergency medical cover for travelers who get sick with COVID-19 while overseas (excluding pre-existing medical conditions, as outlined in the Policy Wording). If you are diagnosed with COVID-19 while overseas your benefits may include:

24/7 access to our Emergency Assistance team, who can help you access local medical care;
Medical costs including hospitalization;
Evacuation or repatriation if deemed medically necessary by us and in consultation with your attending physician.

If you have purchased the Explorer Plan, you may have some cover for trip cancellation events which are outside of your control and caused by:

You or a member of your traveling party being diagnosed with COVID-19.
Your close relative back home being hospitalized or dying due to COVID-19.
You or a member of your traveling party who are permanently employed as a healthcare worker, residential care worker or law enforcement officer having pre-approved leave cancelled due to COVID-19.

Our article ‘What’s Covered for Coronavirus’ explains the benefits available if you get COVID-19 and need urgent assistance.

What we won’t cover

Important: Before you agree to any transportation back home, you must ensure it has been approved by us or you will not be covered. In addition, we will not cover you for:

Unreasonable expenses. For example, we won’t pay for you to fly first class back home if there’s an economy seat available.
If you refuse transportation which our Emergency Assistance team has deemed medically necessary.
Any expenses that have not been approved by us.
Any pre-existing medical conditions, as per your policy wording.

The policy isn’t designed to cover everything, so take the time to read the terms, conditions, limitations and exclusions in the Policy Wording for full details so that there are no surprises if you need to use it. If you’re not sure if something is covered, get in touch.

How to get medical assistance.

It’s essential that you get in contact with our emergency assistance teams as soon as possible, so that our teams can support you from the time your fall sick of get injured until the time you get home.

So that our Emergency Assistance teams can assist you quickly, please be ready with the following:

Your policy number
A contact number for where you are now
The nature of your problem
Your location

Reconnect with the world with our travel insurance cover for some Coronavirus-related events

Itching to travel again?

Explore the world with our plans that provide cover for some Coronavirus-related (including COVID-19 related) events, including emergency overseas medical, evacuation, cancellation cover and more. Find out what cover applies to your Country of Residence, and the key benefit limits depending on which plan you purchase. Happy and safe travels!

Overseas medical expenses

If a qualified medical practitioner diagnoses you with Coronavirus while you’re travelling, we may offer emergency medical benefits to help you get back on your feet.

Standard plan:
$5,000,000

Explorer plan:
Unlimited

Medical transport & repatriation home

If you become seriously sick or injured during your trip (and it's not considered a 'pre-existing medical condition' as defined in the policy wording) we may be able to help with cover for medical transport to the nearest or most appropriate medical facility, or back home to recover.

Standard plan:
$500,000

Explorer plan:
$500,000

Funeral expenses or repatriation of your remains

If the worst happens and you die from Coronavirus while overseas, we offer benefits to help your family with the costs of a funeral overseas, or if available, bringing you back to your home country.

Standard plan:
$15,000

Explorer plan:
$15,000

Coronavirus Travel Costs section (cancellation and curtailment pre and on-trip)

Had to cancel your trip because you, a travel companion, or your close relative back home have been diagnosed with Coronavirus? Our cover may help with your cancellation costs.