Travel Insurance for Medical Evacuation

Buy at home or while traveling, and claim online from anywhere in the world.

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For information relating to policies purchased prior to 17 June 2021, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 17 June 2021 please see below.

Buy at home or while traveling, and claim online from anywhere in the world.

Whether you’re trekking through the Eurasian Steppe, surfing in Mundaka, diving off the coast of Thailand, or (not so) simply crossing the road in Vietnam, accidents or sickness can happen at any time during your trip. And if it’s bad enough, you may need to be repatriated for ongoing medical care.

Our Emergency Assistance teams, doctors and nurses have seen some horrific accidents and illnesses and have helped thousands of British travellers be repatriated home so they can fully recover.

Keep in mind that you’ll first need to contact your private medical insurance (PMI) provider (if applicable) and follow their emergency medical procedures and their claims procedures. Cover available under this travel insurance policy is in excess of any cover provided by your PMI. Also, provide us with details of your PMI provider to help us co-ordinate your care. Where your PMI provider does not cover you, contact our 24/7 Emergency Assistance team before incurring medical costs. You must let us know how you are going and keep in contact with our EA team until you no longer require treatment or assistance.

When you're medically able to be evacuated, we may decide to:

Transport you to other medical care facilities; and/or
Repatriate you to the United Kingdom if you're declared medically unfit to continue your trip.

What’s covered

If you’ve selected the right policy for the activity you’re doing and it’s medically necessary, there’s cover in all of our policies for medical repatriation by:

Air Ambulance
Sea Level Aircraft
Helicopter
Ground Ambulance
Commercial airline upgrade
Commercial airline with medical accompaniment

World Nomads now has added benefits for medical issues related to Coronavirus (COVID-19) under the section Emergency Medical & Dental Expenses Overseas. If you are diagnosed with COVID-19 while overseas and it’s not considered a ‘pre-existing medical condition’ under our policy, your benefits may include:

24/7 access to our Emergency Assistance team, who can help you access local medical care;
Medical costs including hospitalisation;
Evacuation or repatriation if deemed medically necessary by us and in consultation with your attending physician.

In addition, our Explorer Plan also has a Coronavirus Travel Costs benefit for certain events. You can check out our Coronavirus cover article which has all of the details, including benefit limits and exclusions.

What’s not covered

There are exclusions and conditions that apply to our medical cover, including, but not limited to:

Any expenses or fees for in-patient treatment, medical costs of more than £500, medical evacuation or curtailment, which have not been reported to us or our Emergency Assistance team as soon as possible;
Expenses which can be recovered from another source, or private hospital or medical treatment you received where public funded services or care was available or which are covered under any National Insurance scheme or reciprocal health arrangement, unless approved by us.
Medical or dental expenses incurred while you're in the United Kingdom. This policy doesn't replace private medical insurance.
Any other reason listed under Specific Exclusions under Section 1, and the General Exclusions, which are applicable to all sections of the policy.

The policy isn’t designed to cover everything so take the time to read the terms, conditions, limitations and exclusions in the Policy Wording for full details, so there are no surprises if you need to use it. If you’re not sure if something is covered get in touch.

How to get assistance

It’s essential that you get in contact with our emergency assistance teams as soon as possible so that our teams can support you from the time your fall sick of get injured until the time you get home.

So that our Emergency Assistance teams can assist you quickly, please be ready with the following:

Your policy number
A contact number for where you are now
The nature of your problem
Your location

True Claims Stories

Never travel without insurance. This was the first time I ever purchased travel insurance and I am so glad I did. A few days into my trip to Spain I twisted my foot heading down to the metro. Thanks to World Nomads I was able to get medical attention in Spain and since, as luck would have it, I had a fracture that required surgery, they got me a flight home the next day. Filing a claim was surprisingly easy and when the claim was finally processed, I was reimbursed for all of my expenses including things like the extra week in the hotel I didn't get to take advantage of.

L.D.
U.S. resident in Spain
I recently had a serious injury traveling on my own & the team was amazing. Being confused with a brain injury they took care of everything. Claiming was no problem, they were on the phone constantly to see if all was OK. I can't recommend them enough. Absolutely fantastic & l will always travel with World Nomads Insurance. Thanks guys for getting me home safely.

A.B.
Australian in Thailand
I was bitten by a monkey at the Batu Caves in Kuala Lumpur. I went to a nearby clinic and they gave me a rabies shot, antibiotics to take for 4 days, pain medicine, and anti-inflammatory medicine.

T.R.
Canadian in Malaysia

Reconnect with the world with our travel insurance cover for some Coronavirus-related events

Itching to travel again?

Explore the world with our plans that provide cover for some Coronavirus-related (including COVID-19 related) events, including emergency overseas medical, evacuation, cancellation cover and more. Find out what cover applies to your Country of Residence, and the key benefit limits depending on which plan you purchase. Happy and safe travels!

Overseas medical expenses and repatriation home

If a qualified medical practitioner diagnoses you with Coronavirus while you’re travelling, we may offer emergency medical benefits to help you get back on your feet, as well as emergency transport to the nearest or most appropriate medical facility or back home to the UK to recover.

Standard plan:
£5,000,000

Explorer plan:
£10,000,000

Repatriation of your remains

If the worst happens and you die from Coronavirus while overseas, we offer benefits to help your family with the costs of a funeral, or if available, bringing you back to your home country.

Standard plan:
£5,000

Explorer plan:
£5,000

Coronavirus Travel Costs section (cancellation and curtailment pre and on-trip)

Had to cancel your trip because you, a travel companion or a close relative in the UK have been diagnosed with Coronavirus? Our cover may help with your cancellation costs.