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By telling us your country of residence we are able to provide you with the most relevant travel insurance information.

Please note that not all content is translated or available to residents of all countries. Contact us for full details.

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Recent events

Travel Alert: Cyclone Gabrielle- 9 February 2023

Various government agencies and news outlets have reported that Tropical Cyclone Gabrielle has formed off the coast of Northern Queensland, tracking near Norfol...

Travel insurance, Recent events

Travel Insurance & Coronavirus (COVID-19) FAQs

For more information, we’ve answered the top questions about Coronavirus (COVID-19) and the impact on World Nomads travel insurance coverage. The fo...

Travel Alert : Coronavirus March 25, 2020

The World Health Organization (WHO) declared the COVID-19 outbreak a pandemic. With more than 416,000 cases and 18,500 deaths globally, the novel Coronavirus sh...

Travel Alert : Coronavirus January 2020

If you can't find the answer you're after in the below, you can also can also read our FAQS or our General Information articles on COVID-19.

Travel insurance, Recent events

Travel Alert: COVID-19 March 2020

How does the coronavirus affect my travel insurance?

Ryanair Strike - September 2019

Media outlets such as The Guardian and BBC have reported that Ryanair pilots are to conduct a series of strikes on 18, 19, 21, 23, 25, 27 and 29 September 2019....

Buying travel insurance

Travel insurance, Buying travel insurance

What is trip interruption?

Sometimes during your trip, something unexpected happens that makes you change your itinerary or warrants your return home. Under the Trip Interruption benefit,...

Buying travel insurance

Does my travel insurance cover pickleball?

World Nomads plans provide coverage for Canadian residents who are travelling abroad or out of province, and plan to participate in pickleball while traveling. ...

Buying travel insurance

Do I need extra country cover if I am only making a connection, but not leaving the airport?

There are many reasons to buy travel insurance to help protect you in case of unforeseen events such as trip cancellation, injuries, overseas medical or dental ...

Buying travel insurance

Does travel insurance cover strikes?

A strike is a stoppage of work that is announced, organized and sanctioned by a labour union and which interferes with the normal departure and arrival of a com...

Buying travel insurance

Travel Insurance: Who to call for Sales & Service

If you have any questions, feel free to send a message or call Travel Guard Canada's team directly:

Buying travel insurance

Am I covered by travel insurance if my passport's been lost, stolen or damaged?

Getting a passport stolen is never a pleasant experience. If your passport has been stolen or damaged, World Nomads travel insurance has coverage for stolen or ...

Managing your policy

Managing policy

How to Cancel Your Policy

If you’re still within the Right-to-Examine period of your policy, you can cancel your policy via your member account, if you’ve set one up. If you ...

Managing policy

Where is my policy certificate?

When you buy World Nomads travel insurance, we always email your policy certificate and the policy wording to you.

Managing policy

World Nomads: Making changes to your travel insurance policy

You can sign in to your World Nomads membership to make certain changes to your policy or you can contact us.

Managing policy

Extending your trip and travel insurance coverage

If you decide to travel longer than expected, we can help keep you covered. Your policy may be extended up to a maximum 12 months (365 days from your origi...

Emergency & Claims

Emergency & Claims

Can someone speak my language?

The emergency assistance team speak English and French and can provide multi-lingual support when you need it most.

Emergency & Claims

Can I wait until I get home to make a claim?

Emergency & Claims

Can I make a claim whilst I'm away?

Absolutely!

Emergency & Claims

I don't have receipts for my personal items. Can I still make a travel insurance claim?

Yes, you can! We all lose receipts no matter how hard we try to keep them organized. And sometimes we find a safe place for them and then forget where that plac...

Emergency & Claims

How do I make a claim if I can't complete it online?

It is your insurer who determines what format your supporting documentation must be received in order to proceed with assessing your claim.

Emergency & Claims

How to contact the World Nomads claims team

Your claim will be managed by one of the insurer’s claim’s administrators. If you have a question about your claim, please contact Travel Guar...

Can't find the answer you are looking for?

Coronavirus (COVID-19) and travel - what you need to know

COVID-19 is a foreseen or known event. If you are purchasing a new policy, certain coverages will not apply. Please read the details here.

About Coronavirus

By providing your country of residence, we can display information relevant to you

Your country of residence is the country where you:

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Travel insurance doesn't cover everything. All of the information we provide is a brief summary. It does not include all terms, conditions, limitations, exclusions and termination provisions of the plans described. Coverage may not be the same or available for residents of all countries, states or provinces. Please carefully read your policy wording for a full description of coverage.

WorldNomads.com Pty Limited (ABN 62 127 485 198 AR 343027, NZBN 9429050505364) at Governor Macquarie Tower, Level 18, 1 Farrer Place, Sydney, NSW, 2000, Australia is an Authorised Representative of nib Travel Services (Australia) Pty Ltd (ABN 81 115 932 173 AFSL 308461, NZBN 9429050505340), and is underwritten in Australia and New Zealand by Pacific International Insurance Pty Ltd, ABN 83 169 311 193, NZBN 9429041356500. nib Travel Services Europe Limited trading as nib Travel Services and World Nomads (CN 601851), at City Quarter, Lapps Quay, Cork, Ireland operates in both Europe and the UK; in the UK it is underwritten by Inter Partner Assistance S.A. UK Branch; in Europe it is underwritten by Inter Partner Assistance S.A. nib Travel Services Europe Limited trading as nib Travel Services and World Nomads is regulated by the Central Bank of Ireland. nib Travel Services Europe Limited trading as nib Travel Services and World Nomads is deemed authorised and regulated by the Financial Conduct Authority. The nature and extent of consumer protections may differ from those for firms based in the UK. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website. WorldNomads.com Pty Limited markets and promotes travel insurance products of nib Travel Services Limited (License No.1446874), at PO Box 1051, Grand Cayman KY1-1102, Cayman Islands. World Nomads Inc. (1585422), at 2201 Broadway, Suite 300, Oakland, CA 94612, USA, plans are administered by Trip Mate Inc. (in CA & UT, dba, Trip Mate Insurance Agency) at PO Box 939073, San Diego, CA, 92193, USA, with 24-hour and Assistance Services provided by Generali Global Assistance and plans underwritten by Nationwide Mutual Insurance Company and affiliated companies, Columbus, OH. World Nomads (Canada) Ltd (BC: 0700178; Business No: 001 85379 7942 RC0001) is a licensed agent sponsored by AIG Insurance Company of Canada at 120 Bremner Boulevard, Suite 2200, Toronto, Ontario, M5J 0A8, Canada. World Experiences Seguros De Viagem Brasil Ltda (CNPJ: 21.346.969/0001-99) at Rua Padre João Manuel, 755, 16º andar, São Paulo – SP, Brazil is an Authorized Partner (Representante) of Chubb Seguros Brasil S.A. (CNPJ: 03.502.099/0001-18) at Av. Nações Unidas, nº 8.501, 27º andar -, Edifício Eldorado Business Tower, Pinheiros through the SUSEP Process 15414.900439/2015-34. All World Nomads entities listed above, including nib Travel Services Europe, nib Travel Services Limited and nib Travel Services (Australia) Pty Ltd, are subsidiaries of nib holdings limited (ABN 51 125 633 856).