For when you show up but your bags don't.
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We’ve been stuck in some remote locations with only the clothes on our back, so we understand the need to freshen up when your bags don't arrive. If you’ve arrived at the snow without warm clothes, or the tropics without a fresh pair of underwear, we can help you navigate the worst of traveler gripes - delayed baggage.
If your checked-in bags are delayed by 12 hours or more from the scheduled arrival time, your policy can cover essential items you buy so you're not left wearing the same thing, until your bags are found and returned.
Items you can claim if your bags are delayed:
Items that aren't covered if your bags are delayed:
There are limits on the amount you can spend, and if your bags are returned within the 12-hour waiting period, then coverage will not apply. So before you go shopping for a new wardrobe, check your policy carefully on the limits, conditions and exclusions which may apply before you buy.
If you need to make a claim, you'll also need to fill in all of the documentation required by the carrier and submit this with your receipts.
You can find out more about coverage for personal belongings here.
I arrived in Delhi from Rome. Baggage claim help desk informed me that my bag had been delayed in transit. I was without my bag for almost a week before it was finally delivered to me. It was cold in Delhi (being winter, December) and my warm jacket was in my bag, requiring that I purchase a jacket and other items of warm clothing that I had not taken in my carry-on.
Protect your hard earned vacation from unexpected cancellation.
We’ve got your back.
Take the pain out of medical or dental costs.
We’ve got your back.
Emergency medical transportation: we’ll get you to hospital or home quickly.
Help starts here.
Covers the loss, theft or damage of your bags, tech and gear.
Help starts here.
Whether you need medical or dental assistance or advice, emergency evacuation or travel assistance, our team is available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact Generali Global Assistance:
Telephone:
+1 954-334-8143 (Collect outside the US)
+1 877-289-0968 (Toll-free in the US and Canada)
Wherever you are, we’re here 24/7 to help you in any emergency.
Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.
Here are our most frequently asked questions about cover for delayed baggage. You can also find the answers to other questions in our Help Center or you can ask the customer service team. If you’re looking for general travel advice, you can ask our community at Ask a Nomad.
Coronavirus (COVID-19) and travel - what you need to know
Please read your plan documents carefully. Cancellations due to fear of travel are not covered. However, our plans may provide coverage if you become injured or ill prior to your trip or while on your trip. Learn more here: www.worldnomads.com/travel-insurance/coronavirus.
About Coronavirus